Built for the businesses
that run this city.

A 12-truck HVAC and plumbing operation running Google Ads 24/7 but only staffed 8am–5pm. After-hours leads — which represented 40% of all inbound — were going to voicemail and dying. The owner was manually following up on leads the next morning, often 12–18 hours later. Competitors were booking those jobs overnight.

We deployed the Sales and Booking agents to handle every inbound lead instantly — regardless of time. The Ad agent monitored Google spend and shifted budget toward emergency and after-hours keywords automatically. A 5-touch follow-up sequence ran for every lead that didn't book immediately, re-engaging across SMS and email over 7 days.

The Booking Agent handled the entire scheduling lifecycle: confirmation, 24h reminder, 1h reminder, and a no-show recovery sequence that rebooked 68% of missed appointments within 48 hours.

A 4-agent brokerage generating strong lead volume from a combination of social media, referrals, and portal listings — but struggling to stay on top of follow-up. Leads that didn't respond immediately were falling out of the pipeline. The team's best agents were spending 3+ hours a day on admin instead of being in front of clients.

The Sales Agent took over all initial lead contact and qualification — responding to every inquiry within 60 seconds with personalized messages that referenced the specific property or neighbourhood the lead was asking about. A 90-day follow-up sequence kept every lead warm through a mix of market updates, new listings, and check-ins.

The Outreach Agent ran a systematic past-client and sphere-of-influence campaign, generating referral conversations without any agent time invested. The Social Media Agent maintained consistent posting across Instagram and LinkedIn, keeping the brand visible between transactions.

A high-end med spa with a strong existing client base but a leaking retention engine. Clients were coming in once, getting great results, then disappearing — not because they were unhappy, but because no one was following up. The front desk was overwhelmed with inbound inquiries and couldn't manage outbound retention simultaneously. Ad spend was generating leads but the consultation-to-booking conversion was under 35%.

The Customer Service Agent took over inbound inquiry handling, responding to DMs, emails, and web form submissions instantly with treatment-specific information and a direct booking link. Consultation-to-booking conversion increased significantly because no lead waited more than two minutes for a response.

A retention system was built using a post-visit sequence: thank you message on day 1, results check-in on day 7, rebooking nudge at the optimal return interval for each treatment. Lapsed clients (90+ days inactive) were automatically enrolled in a reactivation campaign with a time-limited offer. Google review requests went out automatically after every successful appointment.

An 8-person accounting practice with strong word-of-mouth referrals but no systematic way to capture or convert inbound interest. During tax season, the team was too busy serving existing clients to respond to new inquiries — often taking 2–3 days to reply. Potential clients were choosing competitors simply because they responded faster. The partners were also spending significant time on intake calls that should have been handled at a lower level.

The Sales Agent handled all initial prospect contact — responding to every inquiry with a professional, compliant message that qualified the prospect's needs and booked a discovery call. The Booking Agent managed the entire consultation scheduling flow, including pre-call questionnaire delivery and document collection reminders.

The Outreach Agent ran a systematic referral campaign targeting the firm's existing client base and professional network, generating consistent referral conversations without partner time. Client service communications — deadline reminders, document request follow-ups, filing confirmations — were fully automated through the Customer Service Agent.

An independent financial advisor in Vancouver operating a growing book of business — but spending 40% of her week on KYC/KYP intake forms, FINTRAC tracking, CASL consent management, and client review scheduling. Every hour on compliance was an hour not spent on prospects. Her pipeline was growing slowly not because of lack of interest, but because she couldn't keep up with the administrative overhead of each new client relationship.

The Finance Agent automated her entire back office. KYC/KYP intake was extracted from client discovery calls and pre-populated before she followed up. FINTRAC obligations were tracked with 30-day lead time alerts — nothing was missed. CASL consent records were centralized and gated against all outbound communications.

The Sales Agent ran a 5-touch prospect sequence for every lead that came through her website and referral pipeline, escalating only when a reply indicated buying intent. The Booking Agent handled client review scheduling — proactive outreach went out 60 days before each review date so clients always heard from her first.