Case Studies

Built for the businesses
that run this city.

Real systems. Real operations. See how we deploy autonomous AI infrastructure across Vancouver's most competitive industries.

Home Services

HVAC & Plumbing Operation

Increase in booked jobs from same ad spend
47min → 55s
Average lead response time
68%
Reduction in no-shows
Agents deployed
Sales Agent
Booking Agent
Ad & Campaign Agent
Customer Service Agent
The Problem

A 12-truck HVAC and plumbing operation running Google Ads 24/7 but only staffed 8am–5pm. After-hours leads — which represented 40% of all inbound — were going to voicemail and dying. The owner was manually following up on leads the next morning, often 12–18 hours later. Competitors were booking those jobs overnight.

What We Built

We deployed the Sales and Booking agents to handle every inbound lead instantly — regardless of time. The Ad agent monitored Google spend and shifted budget toward emergency and after-hours keywords automatically. A 5-touch follow-up sequence ran for every lead that didn't book immediately, re-engaging across SMS and email over 7 days.

The Booking Agent handled the entire scheduling lifecycle: confirmation, 24h reminder, 1h reminder, and a no-show recovery sequence that rebooked 68% of missed appointments within 48 hours.

"We were spending $6,000 a month on ads and watching leads disappear after hours. Now the system captures everything and our calendar is full before I even wake up."

Owner, Vancouver HVAC & Plumbing Operation
Real Estate

Independent Brokerage, Metro Vancouver

More listing consultations booked monthly
11 hrs
Per week saved on admin and follow-up
90 days
Cold lead reactivation window automated
Agents deployed
Sales Agent
Booking Agent
Outreach Agent
Social Media Agent
The Problem

A 4-agent brokerage generating strong lead volume from a combination of social media, referrals, and portal listings — but struggling to stay on top of follow-up. Leads that didn't respond immediately were falling out of the pipeline. The team's best agents were spending 3+ hours a day on admin instead of being in front of clients.

What We Built

The Sales Agent took over all initial lead contact and qualification — responding to every inquiry within 60 seconds with personalized messages that referenced the specific property or neighbourhood the lead was asking about. A 90-day follow-up sequence kept every lead warm through a mix of market updates, new listings, and check-ins.

The Outreach Agent ran a systematic past-client and sphere-of-influence campaign, generating referral conversations without any agent time invested. The Social Media Agent maintained consistent posting across Instagram and LinkedIn, keeping the brand visible between transactions.

"My agents used to spend their mornings doing admin. Now they show up to calls that are already qualified and booked. The pipeline basically manages itself."

Principal Broker, Metro Vancouver
Aesthetics & Wellness

Med Spa, Downtown Vancouver

$42K
Monthly revenue from reactivated clients
4.9★
Google rating after automated review requests
22%
Increase in average client visit frequency
Agents deployed
Sales Agent
Booking Agent
Customer Service Agent
Ad & Campaign Agent
The Problem

A high-end med spa with a strong existing client base but a leaking retention engine. Clients were coming in once, getting great results, then disappearing — not because they were unhappy, but because no one was following up. The front desk was overwhelmed with inbound inquiries and couldn't manage outbound retention simultaneously. Ad spend was generating leads but the consultation-to-booking conversion was under 35%.

What We Built

The Customer Service Agent took over inbound inquiry handling, responding to DMs, emails, and web form submissions instantly with treatment-specific information and a direct booking link. Consultation-to-booking conversion increased significantly because no lead waited more than two minutes for a response.

A retention system was built using a post-visit sequence: thank you message on day 1, results check-in on day 7, rebooking nudge at the optimal return interval for each treatment. Lapsed clients (90+ days inactive) were automatically enrolled in a reactivation campaign with a time-limited offer. Google review requests went out automatically after every successful appointment.

"We had thousands of past clients who just stopped coming back. The reactivation campaign brought in over $40K in the first 60 days — from people already in our database."

Owner, Downtown Vancouver Med Spa
Professional Services

Accounting Firm, 8-Person Practice

2.4×
Increase in new client consultations
Zero
Leads lost to slow response during tax season
8 hrs
Per week returned to partners from admin
Agents deployed
Sales Agent
Booking Agent
Customer Service Agent
Outreach Agent
The Problem

An 8-person accounting practice with strong word-of-mouth referrals but no systematic way to capture or convert inbound interest. During tax season, the team was too busy serving existing clients to respond to new inquiries — often taking 2–3 days to reply. Potential clients were choosing competitors simply because they responded faster. The partners were also spending significant time on intake calls that should have been handled at a lower level.

What We Built

The Sales Agent handled all initial prospect contact — responding to every inquiry with a professional, compliant message that qualified the prospect's needs and booked a discovery call. The Booking Agent managed the entire consultation scheduling flow, including pre-call questionnaire delivery and document collection reminders.

The Outreach Agent ran a systematic referral campaign targeting the firm's existing client base and professional network, generating consistent referral conversations without partner time. Client service communications — deadline reminders, document request follow-ups, filing confirmations — were fully automated through the Customer Service Agent.

"Tax season used to mean dropping the ball on new business. This year we captured every single lead while the team focused entirely on client work. First time that's ever happened."

Managing Partner, Vancouver Accounting Firm

Built for service businesses
that run on relationships.

01

Home Services

HVAC, plumbing, electrical, roofing, landscaping, cleaning. High-volume lead environments where speed to response wins.

02

Real Estate

Agents, brokerages, mortgage brokers. Relationship-driven businesses that live and die on follow-up consistency.

03

Aesthetics & Wellness

Med spas, clinics, salons, fitness studios. Retention and reactivation businesses where lifetime client value is the game.

04

Professional Services

Law firms, accountants, financial advisors, consultants. High-value client businesses that need to protect partner time.

05

Auto Dealerships

New, used, and specialty dealers. High-intent buyers who expect instant responses and frictionless buying experiences.

06

Healthcare & Dental

Clinics, dental practices, specialists. Appointment-driven businesses where no-shows and gaps cost real money.

07

Hospitality

Restaurants, event venues, catering. Businesses that run on reservations, reviews, and repeat customers.

08

E-Commerce & Retail

Direct-to-consumer brands. Abandoned cart recovery, post-purchase sequences, and loyalty automation.

Your industry.
Your system.

Every engagement starts with understanding your specific operation. Book a walkthrough and we'll show you exactly how this applies to your business.